Just redeemed in Times Square (Lane Crawford)during lunch hour. U need to fill in a form to analyze your skin type. Then,they'll give u a suitable sample.
I got a mask (about 4ml only). Actually,the portion is not enough for a single usage.Besides,the sample is pumped from the tester in front of me. No instructions or information for the sample is given from the BA actively. This BA is really un-professional!
I asked BA whether a "well-packed"sample is available. She replied only cleanser can be given.